International Diploma & Transcript FAQs

Start with the issuing institution, registrar, examination board, ministry, or designated records custodian. The authority depends on country and document type. HeyCongrats offers separate non-official display products through the International collection.

Start with the International Diploma & Transcript collection, then select the country-specific route or product that genuinely matches the desired display format. Country pages serve country-specific needs; this hub covers shared guidance.

Use the custom request page with the country, document type, intended display use, and permitted reference material. The team can confirm an appropriate product path without representing an official issuer.

Names differ by country and institution. A diploma, parchment, testamur, or degree certificate may represent an academic award, while a transcript, marksheet, statement of marks, or grade card usually carries academic detail. Ask the issuer or recipient which official document it needs.

No. Request official records directly from the issuer or authorized provider when a university, employer, evaluator, licensing body, or government agency needs formal evidence.

A certified translation is a formal service accepted only under the receiving organization’s rules. A translated display layout is not automatically certified or accepted. Ask the recipient for translation requirements before submitting any academic record.

They are separate document-authentication processes and do not turn a personalized display copy into an official academic record. For U.S. academic documents, use the U.S. State Department’s academic-credential guidance and the issuing institution’s instructions.

A credential evaluation compares foreign education to another system under the evaluator’s method. Evaluation agencies set their own document requirements. Review the current WES document guidance and follow the chosen evaluator’s instructions.

Use the exact character and language options supported by the selected product form. Keep official-record transliteration and name-order questions with the issuer or receiving organization; a display copy does not amend or verify those records.

Available formats vary by country-specific product and selected variant. Use the options shown on the chosen International collection product page, and do not assume a universal delivery promise.